United Utilities have been working tirelessly to deepen their connections within local communities. By partnering with organisations like Jobcentre Plus and supporting local events, they’ve been able to reach more people who need assistance with water affordability and bill management.

The outreach team at United Utilities has been actively engaging with the community throughout the region, attending events such as Pride, Operation Respect, and local fun days to connect directly with customers who might not always feel comfortable picking up the phone. Meeting face-to-face has allowed them to break down barriers and share essential information about the support available, including the Priority Services scheme and practical tips on using water wisely to reduce utility bills.

Upcoming Events: Connecting with More Communities

United Utilities’ Outreach Team will continue engaging with communities over the coming months. Here are some of the events where you can catch them:

• Tuesday, 15th October: Lancashire Hill / Heaton Norris Job Fair and Money Max Roadshow
• Thursday, 17th October: The Brick, St George’s Church, Wigan
• Tuesday, 22nd October: Thrive55 at the Grange Community Centre, Blackpool
• Tuesday, 5th November: Job Fair & Fuel Poverty Event, Leigh Sports Village
• Thursday, 28th November: Olive Branch Pop Up, Stockport

If you have an event coming up, United Utilities would love to join! Please complete the online form on their website to invite them along.

For those working with clients in need of support, don’t forget about United Utilities’ Hardship Hub. This online tool provides information on hundreds of schemes offered by organisations across the region, including energy companies, charities, and local authorities.